Frequently Asked Questions
Direct online ordering for select Ricci Studio wallcoverings is coming soon. Retail customers will be able to order standard panel lengths directly through the website.
Sign up for From the Studio at the bottom of this page to be notified when online ordering becomes available.
In the meantime, please contact the studio with inquiries about a particular design or project.
Yes. Ricci Studio welcomes interior designers, architects and other qualified design professionals to our Trade Program.
Trade members receive preferred pricing, complimentary samples, flexible ordering options and project support. A current resale certificate is required to establish a trade account.
All Ricci Studio wallcoverings are made in the USA. Our wallcovering grounds are manufactured domestically, with printing produced in New York and North Carolina. Hand-painted wallcoverings are individually created by Liane Ricci in her studio in North Carolina.
Samples are available for Ricci Studio wallcoverings and are strongly recommended before placing an order. Color, scale and texture can appear differently on screen than they do in person.
Retail samples will be available through individual product pages. Trade Program members receive complimentary samples.
Every installation is different. We strongly recommend consulting a professional wallcovering installer before ordering.
Your installer should determine the appropriate panel length or yardage and final quantity, taking into account wall dimensions, pattern repeat, layout, trimming and additional material that may be needed for installation or future repairs.
Yes. Ricci Studio wallcoverings are unpasted and intended for professional installation. Printed wallcoverings are supplied with a selvage that must be trimmed by the installer prior to hanging.
Proper wall preparation, adhesive selection, trimming, pattern alignment and installation are essential to achieving the intended result. We recommend selecting your installer and having them confirm all measurements, quantities and project requirements before placing your order.
Yes. Ricci Studio wallcoverings are produced specifically for each project. Because they are made to order, orders are considered firm once payment is received and cannot be canceled, changed, returned or refunded.
We recommend ordering the full quantity needed at one time, as an exact color match cannot be guaranteed between separate production runs.
Ricci Studio wallcoverings are made to order specifically for each project. Once payment is received, orders are considered final and cannot be canceled, changed, returned or refunded.
Please inspect your wallcovering carefully upon receipt and confirm the design, color, quantity and dimensions before trimming, cutting or installation. If you believe there is a defect or your order has been damaged in transit, please contact Ricci Studio before proceeding with installation. Claims cannot be accepted after material has been trimmed, cut or installed.
Please have your installer confirm all quantities and project requirements before placing your order.
Typical production time for printed wallcoverings is approximately 4–5 weeks, plus shipping, although timing may vary according to the current production schedule and requirements of the order.
If your project has a specific installation date, please contact the studio before ordering so current production timing can be confirmed.
Many Ricci Studio designs can be adapted in color or scale for individual projects. The possibilities vary by design, material and printing method.
Please contact the studio to discuss custom requirements.
Because Ricci Studio wallcoverings are made to order, slight color variation may occur between samples and finished material, as well as between separate production runs. These variations are within standard industry color tolerances and are not considered defects.
For projects where color matching is particularly important, please contact the studio before ordering to discuss CFA options. Depending on the wallcovering and project, a physical sample may be used to establish an approved color reference prior to production.
We recommend ordering the full quantity required for a project at one time, as an exact color match cannot be guaranteed on material produced in a later production run.
Yes. Ricci Studio's hand-painted wallcoverings are available on a select, project-by-project basis and are individually executed by Liane Ricci in her North Carolina studio.
Yes, certain Ricci Studio wallcoverings are available on commercial-grade grounds suitable for hospitality and other contract applications. Material, performance and fire-rating specifications vary by product and are provided on individual product pages.
For help selecting the appropriate material for a commercial project, please contact the studio.