Terms + Conditions
All products must be paid for in full before it will be made.
All products are made to order. Lead time is 3-6 weeks and may vary from item to item.
Orders over $100 require a signature. Fees apply for address changes made after an order has shipped and returned packages.
Canada are Mexico are both considered international. We ship with a NAFTA certification on all goods. However, orders over $20 sent via commercial carrier (UPS, Fed Ex, DHL, etc) may incur clearing fees and taxes which are the responsibility of the buyer.
Disclaimer: Many countries charge import duties and/or custom’s fees which are the responsibility of the buyer and are paid upon delivery by the buyer. If you are unaware what the duties will be, please contact your postal authorities for more information.
Due to the bespoke nature of our products and fluctuations in the digital printing process and texture of natural fibers, slight variations may occur.
SALE OF GOODS
We sell all our products with the belief that they are of suitable quality and will serve their intended purpose. You as the customer must take into account your particular situation and the conditions of the intended site. Any and all defects should be reported immediately when discovered. Our liability will not exceed the value of the products in question. We are not liable for loss of profits and consequential, financial and other losses.
We do not accept returns. If you believe your product to be defective and it has not been used or installed please contact us within 14 days of delivery so we can review your issue.