DO YOU ACCEPT RETURNS?
As each item is made-to-order, all sales are final except in the case of goods received damaged. If this occurs, please contact the studio upon receipt of your order, and I will personally address it immediately. Please note that imperfections may occur in any handmade goods.
HOW DO I SET UP A TRADE ACCOUNT?
I offer a trade discount for interior design professionals. Please contact the studio to apply.
HOW DO I ORDER WALLPAPER?
There are a few important things to consider when ordering printed wallpaper by-the-roll. Please refer to this guide.
WHAT IS YOUR ORDER PROCESSING TIME?
Processing time will vary per product. Typically, printed wallpaper by-the-roll delivers in 4-6 weeks, fine art in less than 2 weeks, and woven throws in less than 3 weeks. Many items are available for rush production for a fee.
WHAT ARE YOUR SHIPPING OPTIONS?
Once your item is made, I ship via UPS Ground which takes approximately 5-7 business days to arrive. Should you require expedited shipping, please contact the studio.
DO YOU SHIP INTERNATIONALLY?
Currently, RICCI STUDIO does not ship to non-US addresses. However, some customers have successfully used third-party services such as Shop & Ship. While I am not able to endorse these services, I can provide the following links for informational purposes:
WHY THE HEDGEHOG?
When I first discovered that the word "hedgehog" translates to "riccio" in Italian, I couldn't resist working it into my logo. Then, delving into the Ricci Family genealogy, I discovered this little gem. Look at that little cutie!
Coat of Arms, Family of Ricci, "di Riccio", Italy, circa 1600
If you have additional questions, please do not hesitate to contact the studio. I'm here to help.